An AI-era shortlist.
Four clear steps.
Move beyond AI-polished applications. Build a role-relevant assessment, set clear tool-use rules and review the evidence before your next interview. Try the previews as you go.
Interactive product previews. Candidate delivery and reporting depend on the separate application.Start with the role.
Make the skills specific.
Pick a suggested bundle, then review the tests and time involved. Keep only what matters to the actual job.
Explore the test librarySuggested blueprint. Adjust the bundle to the actual work.
Start free with this bundleYour next step:
show us your skills.
Customer support assessment
- What to expect
- A focused set of relevant tasks
- Before you begin
- Time, deadline and permitted tools
- Need an accommodation?
- A clear route to ask the employer
Clear rules for AI.
A fairer starting point.
Explain which tools are permitted, what the assessment measures and how to request an accommodation. Allowed AI use and undisclosed assistance should not be confused.
See the candidate guideSee the result.
Understand the context.
Explore the sample candidate rows. A useful review considers skills and integrity evidence together.
Fictional candidates and illustrative scores. No real candidate data.
Customer Support Agent
Know the person behind it.
Verify ability
in the interview.
Ask the candidate to explain their reasoning and adapt the work to a new constraint. This helps you verify ability when interview answers may be AI-assisted. HireValid supports the decision; your team makes it.
Starter: $49 USD/month
Growth: $129 USD/month
Workflow details and current product status
1. Start with the work, then choose the tests
Create a free account in the HireValid app. Choose a suggested role bundle or select the skills your next hire will use every week. Keep the assessment focused: a short, relevant test is easier to explain to candidates than a long battery of unrelated questions.
The builder below previews the assessment workflow. It shows suggested test durations and passes your chosen role to signup. The marketing website does not create real assessments.
2. Invite people with clear expectations
Share an invitation through your account to reach candidates by link or email, according to your account settings. Explain the role, total expected time, deadline and permitted tools. Candidates should see the monitoring settings before consenting and have a route to request accommodations.
Candidates do not need a HireValid account. A welcome screen, system check and practice questions are planned before scored questions begin. Desktop is recommended for typing, spreadsheets and code-reading tasks.
3. Review skills and integrity together
Results are designed to bring test scores, reference-group percentiles and an Integrity Score into one candidate view. A ranked table is a starting point for review, not a decision made for you.
Check the specific evidence behind any concern. A tab switch or unusual response time can have a reasonable explanation. Use a structured interview and relevant work sample to build a fuller picture.
4. Share the evidence, then pause when you need to
PDF reports and shareable result links are planned for collaboration with hiring managers. Limit access to people involved in the hiring decision and use the applicable retention settings.
Between hiring rounds, the Pause plan keeps your account and records viewable for $9 USD per month, subject to retention limits. New invitations stop until you reactivate.