Terms of Service
The terms governing access to HireValid, business subscriptions and responsible use of hiring assessments.
Last updated: 1 ottobre 2026 · Version 1.0
1. Agreement and contracting entity
HireValid is operated by Recordskeeper Inc, a Delaware C-Corp. Our business mailing address is 2261 Market Street STE 86483, San Francisco, CA 94114. These terms govern our website and services when accepted through account registration, checkout or an order that incorporates them. If you act for an organization, you confirm that you have authority to bind it. A separately signed agreement prevails over conflicting provisions; an applicable data processing agreement controls personal-data processing.
3. Scope of the service
HireValid provides assessments, reporting and integrity tools to support human hiring decisions. Features and usage limits depend on the purchased plan and settings. Website demonstrations use illustrative data and do not create an assessment or establish a candidate’s qualifications. No score, AI output or integrity signal guarantees job performance, identifies cheating with certainty or replaces professional judgment.
4. Employer responsibilities
Employers choose lawful, job-relevant assessments, provide required notices, obtain any necessary permissions, offer reasonable accommodations and maintain meaningful human review. You must evaluate local employment and automated-decision requirements, give candidates an appropriate route to question results and avoid unlawful discrimination. Do not use the service for medical diagnosis or infer protected characteristics from scores or monitoring signals.
5. Fees, renewal and taxes
The checkout or accepted order specifies currency, fees, billing period, included usage and any taxes. Paid subscriptions renew for the selected period unless cancelled before renewal. Annual billing is a single annual charge unless the order expressly states otherwise. Additional usage requires the applicable purchase. Price increases apply prospectively with notice before the affected renewal; you may cancel before that renewal. Billing disputes and refunds follow our Refund and Cancellation Policy.
6. Content and intellectual property
You retain rights in information you submit and grant us the limited rights needed to host, process and transmit it to provide the service. You must have authority to supply that information. HireValid and its licensors retain rights in the software, assessment items, scoring methods, branding and documentation. Your subscription grants a limited, non-exclusive right to use the service for your organization’s lawful hiring activities; it does not transfer ownership of the item bank.
7. Confidentiality and data protection
Each party must protect non-public business information received from the other, use it only for the agreement and disclose it only to people or providers who need access and are bound by appropriate obligations. Exceptions apply to information independently developed, lawfully received, publicly available without breach or required to be disclosed by law. Our privacy notices explain our independent processing; employer-directed candidate processing is subject to the applicable DPA.
8. Restrictions and suspension
The Acceptable Use Policy forms part of these terms. We may restrict access to address a security threat, unlawful use, material breach or overdue payment. Where reasonably practicable, we will explain the reason and allow an opportunity to remedy it. Immediate action may be necessary to protect people or systems. Suspension does not remove statutory rights or authorize retention beyond applicable requirements.
9. Cancellation and termination
You may cancel renewal through the available account controls or by contacting support. Cancellation normally takes effect at the end of the paid period. Either party may terminate for a material breach not remedied within 30 days after written notice, or immediately where the breach cannot reasonably be remedied. Arrange authorized exports before access ends; subsequent return or deletion of personal data follows the DPA and applicable law.
10. Warranties and limitations
We will provide the service with reasonable care and skill. Except for express contractual commitments and non-excludable rights, the service is provided as available without a guarantee of uninterrupted operation, error-free output, specific hiring outcomes or fitness for every selection process. To the extent permitted by law, neither party is liable for indirect or consequential loss, and each party’s aggregate contractual liability is limited to fees paid or payable for the service in the 12 months before the event giving rise to the claim. These limits do not exclude fraud, willful misconduct, payment obligations or liability that cannot lawfully be limited.
11. Delaware law and jurisdiction
These terms and contractual disputes are governed by the laws of the State of Delaware, United States, without applying conflict-of-law rules. Subject to mandatory rights and any controlling signed agreement, the parties submit to the exclusive jurisdiction of the state and federal courts located in Delaware. This clause does not remove non-waivable consumer, employment or privacy rights, restrict a complaint to a regulator, or override mandatory transfer-clause provisions.
12. Changes, notices and general terms
Material changes apply prospectively, with reasonable notice through the service or email where appropriate. New fees or materially adverse subscription changes take effect at renewal unless otherwise agreed. If a provision is unenforceable, the remaining terms remain effective. Failure to enforce a provision is not a waiver. Neither party may assign the agreement without consent except in a merger, reorganization or sale of the relevant business, subject to continued performance and data-protection obligations. For questions or notices, contact [email protected] or write to our business mailing address. Include the relevant account or request reference, but do not send passwords, payment-card details or unnecessary candidate information.