What to do
- Explain the barrier or adjustment needed without sharing unnecessary medical information.
- Ask whether extra time, an accessible format or an alternative to optional camera checks is available.
- Agree the arrangement before opening a timed assessment.
- If a technical issue occurs, note the approximate time and contact the employer.
Need a hand?
Use the contact form and include a short description of the question. Avoid sensitive candidate data or identity documents.
Talk to usLast updated: 2026-10-01