Understand integrity signals

What to do

1. Read the specific event and its timing, rather than reacting only to the summary score.
2. Consider a connection problem, interruption or assistive technology as possible context.
3. Ask the candidate a neutral question and record their explanation.
4. Use job-relevant evidence from other stages. Never automatically reject a person based on an integrity signal.

Need a hand?

Use the contact form and include a short description of the question. Avoid sensitive candidate data or identity documents.

Last updated: 2026-10-01