What does a strong candidate show?
Start with a broad foundation, then add a work sample that reflects your specific role. Look for specific evidence of the essential skills rather than a polished presentation alone.
- Learn and reason
- Work with others
- Understand written information
A job-relevant follow-up
Summarize a short internal policy and explain how it applies to a realistic customer request.
Share the instructions and scoring criteria before the task. Keep it short and avoid asking candidates for unpaid commercial work.
A question worth asking
Tell us about something unfamiliar you learned and how you checked your understanding.
Ask the same core question of every candidate, then follow up on the evidence they give. Make accommodations available.