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INTERVIEW TEMPLATE

Virtual Assistant interview questions

Structured interview questions for a virtual assistant, with scoring prompts, work samples and consistent follow-up guidance.

Replace the placeholders and review the template against the actual role and local requirements before use.

Virtual Assistant: structured interview

Purpose
Explore communicate asynchronously, manage shared files, prioritize independently with the same core questions for each candidate.

1. How would you handle an unclear request when the requester is in another time zone?
Follow up: What did you do personally? What information did you use? What would you change?

2. Walk us through a task where communicate asynchronously mattered.
Look for: a specific example, a clear approach and an explanation of the result.

3. How would you handle a mistake involving manage shared files?
Look for: ownership, checking the impact and a useful correction.

4. What would you need to clarify before starting this work sample?
Turn a collection of messages into a prioritized task list and identify questions for the requester.
Look for: relevant questions rather than confident assumptions.

5. What feedback helped you improve prioritize independently?
Look for: a concrete change in behavior and reflection on the outcome.

6. Which tools would you use, and what would you verify yourself?
Look for: appropriate tool use and accountability for the final work.

Scoring guide
1: No relevant example or unsupported claim.
2: Partly relevant evidence, with important gaps.
3: Clear relevant example and a sound approach.
4: Strong evidence, sensible trade-offs and thoughtful reflection.

Record evidence before discussing scores. Do not reward similarity to the interviewer. Offer accommodations and avoid questions about protected personal information.

Candidate questions
Leave time for the candidate to ask about responsibilities, feedback, working arrangements and the next step.
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